How we handle your information
This policy explains how solid-brace collects, uses, and protects personal information. We keep data collection minimal and use it only for service delivery and communication.
Information we collect
We may collect contact details, site information, and service preferences when you communicate with us. We also collect limited technical data needed for basic website functionality.
How we use information
Your information is used to respond to enquiries, prepare proposals, schedule visits, and provide ongoing care documentation. We do not sell personal data or use it for unrelated marketing.
Lawful basis
We process information based on consent, contractual necessity, and legitimate interest in providing our gardening services.
Data retention
We retain information only as long as it is required for service delivery, legal obligations, or record keeping. Client care notes are stored for continuity and safety.
Sharing and storage
We store data securely and restrict access to authorised team members. We may share limited information with suppliers only when needed to deliver agreed services.
Your rights
You can request access, correction, or deletion of your personal data at any time. You can also object to processing in certain circumstances.
Contact
For privacy-related queries, email us at [email protected] or write to solid-brace Garden Studio, 18 Newington Green Road, London, N1 4RX, United Kingdom.